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Database Marketing and Customer Relationship Management

Database Marketing

Building long term personalised communication with an opt-in database (Customer Relationship Management - CRM) is key to driving loyalty and/or sales.

Completecents will work with you to develop an integrated database marketing solution for planning, executing, and monitoring permission-based campaigns across all touchpoints.

We will create a Web-based marketing program to help grow and update your customer list and disseminate timely customer data to create more relevant communications.

We will help you create and manage a marketing database that contains information about your customers from a variety of online and offline sources, including email response histories, demographic data, purchase histories and more.

We will analyze this data to identify meaningful customer segments and use the results to generate highly targeted messages that will drive your customers to take action.

Database Marketing Services

Our products and services are designed to handle your entire database marketing needs and include:

Customer Profiling

We will work with you to develop your database by segmenting the customer base according to history-of-use which will dramatically increase click-through rate and subsequent conversion. We will then design, build and deploy a powerful marketing database that gives your organization a unified view of your customers by combining your data "silos" into a robust marketing database.

Customer Profile And Data Capture

  • Subscription Management
  • Customer Profiling
  • Surveys and Polls

Data Processing

Integrate and leverage the value of your data across marketing channels with database management solutions. From introducing your online marketing programs to your offline customers -- to reducing attrition from your online email programs -- to building relationships with your customes, we can help you strategise the right methods and data sets to accomplish your unique goals.

Data Enhancement and Hygiene

"Garbage in, garbage out" is as relevant today as it ever was. Bad or incomplete data ruins your marketing efforts and wastes your marketing budget.

Data Enhancement

  • Data conversion and integration
  • Merge/Purge
  • Data Transfer

List Hygiene

  • Email Change of Address
  • List Hygiene

Database Campaign Management

Gain insight with every message you send. Learn more about what motivates your customers and influences their behavior.

We will work with you to develop effective messaging plans, including testing and targeting strategies, application of best practices, content advice and personalization of messages.

Will will perform a deep analysis of your data, provide strategic recommendations, and compare results against your goals to continuously improve your ROI.

Contact us today for online marketing advice, information and prices.

 

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Completecents: Powering Your Online Marketing Campaigns