Frequently Asked Questions (FAQ)
Use
the in-depth FAQ section on our website to get additional tips
and tricks. It's a great way to find out how to tune your website
and enhance your email features.
You will find easy to follow
instructions for constructing and maintaining your Website
online. From setting up a mailbox to integrating a guest book,
our guides explain it all.
Online Account
Management
You manage your account. Using
a single log-in you can manage your own account.
You can manage as many sites and domains
as you like. If you need an additional domain
or need to change to a different package,
it's just one click away.
Support Helpdesk
Our technical support staff is available
24x7 to answer your questions and work with
you to resolve your problems. Using our advanced
support tracking system you will be able
to communicate with us and track your queries
to resolve matters quickly.
How To Issue A Trouble Ticket
If you have a query, using your web
based control panel you can issue a trouble ticket.
To send a request
- To access your control
panel click
here or go to your browser and type in, http://yourdomain.com/cp and login
in with your userid and password.
- From the Menu, Select Support and Make
a Ticket.
This will open up a form where you can type in your request.
- Select Submit and the request will be sent immediately
to the Completecents Help Desk. All Trouble Tickets are monitored
and you can save Help Desk responses for future reference.
Have Not Found Your Answer?
Completecents
makes every effort to answer your questions as quickly as possible. If
you have not been able to find an answer to your question,
please email us by clicking here
.
Not Satisfied? We Want To Know
We encourage feedback on any support
or service your have received. If you feel that your request
has not been actioned to your satisfaction, please email our
Customer Services Manager by clicking here
.
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